Shipping policy

Shipping Policy for Trivela

1. Introduction

At Trivela, we are committed to delivering your orders in a timely and efficient manner. This Shipping Policy outlines the shipping options, delivery times, and other relevant details regarding your order shipment.

2. Shipping Destinations

We ship worldwide.

If your country is not listed at checkout, please contact us at info@trivela.eu to inquire about shipping options.

3. Processing Time

Orders are processed within 1-3 business days after payment confirmation.

Orders placed on weekends or holidays will be processed on the next business day.

4. Shipping Methods and Delivery Times

We offer the following shipping option:

Standard Shipping (Free, Worldwide): 5-10 business days

Delivery times may vary depending on location, shipping carrier delays, or unforeseen circumstances.

5. Shipping Costs

Shipping is free for all orders worldwide.

6. Order Tracking

Once your order is shipped, you will receive a tracking number via email.

You can track your order through the carrier’s website or contact us for assistance.

7. Lost or Delayed Shipments

If your order is significantly delayed or lost in transit, please contact us at info@trivela.eu.

Trivela is not responsible for delays caused by customs, shipping carriers, or other unforeseen circumstances.

8. Customs, Duties, and Taxes

For international orders, customs duties and taxes may apply and are the responsibility of the customer.

Please check with your local customs office for any potential additional charges.

9. Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address.

If an incorrect address is provided, Trivela is not liable for lost shipments, and reshipping fees may apply.

10. Changes to This Policy

We reserve the right to update this Shipping Policy at any time.

Changes will be posted on this page with an updated “Last Updated” date.

For any further questions, please contact us at info@trivela.eu.